HealingMatgo sign-up and log-in guide: forgotten passwords and profile backup
The first thing you see when you open HealingMatgo is the Log in screen. Many people worry that signing up will be hard, but HealingMatgo does not ask for an email address or a phone number. You sign up with just a nickname and a password. In this post we walk you through everything step by step: signing up, logging in, and what to do if you forget your password.
Your HealingMatgo profile (nickname, score, HP, items and so on) is saved on this computer, not on a server. That makes it easy to use, but if you forget your password we cannot look it up for you, and if you change computers you need to move your profile yourself. Please be sure to read the ‘Backup’ part below.
1. How to read the Log in screen
| Spot | What it does |
|---|---|
| 한국어 · English · 日本語 | It is next to the title bar at the very top of the window. Click it and the text in the Log in window changes to that language (How to change the language). |
| Profile box | Choose your name from the list of profiles made on this computer. |
| Password box | Enter your password. You can also press Enter after typing to log in. |
| [Log in] | If the profile and password are correct, the game starts. |
| [Free sign-up] | Creates a new profile. |
| [Import profile] | Loads a profile file (.hmgprofile) you backed up. |
| [Forgot your password?] | Takes you to the help window for when you forget your password. |
| [Go to website] | Opens the HealingMatgo website in your browser. |
| [Share HealingMatgo] | Opens a window for telling your friends about HealingMatgo. |
At the very bottom there is a small note, ‘Your profile is saved on this PC.’, and below it a single line, ‘A game purely for fun: no gambling, and no money changes hands.’ (post about the purely-for-fun game). At the top there is a ‘Not for minors’ mark. While the Log in screen is showing, pressing the Esc key on your keyboard quits the game, so be careful.
2. Your first time: Free sign-up
Click [Free sign-up] and the sign-up window opens. Here is what you fill in.
| Item | Description |
|---|---|
| Nickname | 1 to 14 characters. Some words and special characters are not allowed. |
| Password | 8 to 64 characters. It cannot be the same as your nickname. |
| Confirm password | Enter exactly the same password once more. |
| Age group | Choose from 20s · 30s · 40s · 50s · 60s · 70s and over. (There is no teens option.) |
| Gender | Choose M or F. You must choose one to sign up (required). |
| Three checkboxes | ‘I am not a minor (under 19)’, ‘I agree to the Terms of Service (required)’, and ‘I agree to the collection and use of personal information (required)’. You can read the terms and the privacy notice with the [View] button next to each. |
- Enter your nickname.
- Enter your password twice. You will definitely need it later, so write it down on paper.
- Choose your age group and gender.
- Read all three checkboxes and tick them.
- Click [Sign up]. If you change your mind, [Back] takes you back to the Log in screen.
When you sign up, you receive 10,000 points of score and 5,000 HP once. It is not overwritten again when you log in later. The post on how to read the scoreboard explains that score and HP are two different things.
The sign-up window also shows this note: ‘Your password is stored only on this PC and can’t be recovered if you forget it. Please remember it.’ Your password is saved only in an unreadable form, so even the developer cannot tell it to you. It is safest to also make a backup with ‘Export profile’ in the ☰ menu.
3. Logging in
- Start the game.
- Choose your name in the profile box.
- Enter your password and press the Enter key or [Log in].
- When you log in, the login cover over the game board lifts and the game starts. If it is your first visit of the day, the daily gift pop-up may appear.
Logging in is blocked for a while. It starts at 30 seconds, then 60 seconds, 120 seconds and so on, up to a maximum of 15 minutes. When that happens, take a short break and enter it again slowly.
4. I forgot my password
Because your profile exists only on this computer, we cannot find your password for you. There are two ways forward instead.
- Delete the profile and start fresh – your score, HP and items all disappear. Before deleting, the game automatically backs up this computer’s records.
- Import from a backup file – if you have a .hmgprofile file you made earlier with ‘Export profile’, you can load it with [Import profile]. You will need the password you used when you made the file.
Click [Forgot your password?] and you will see this help.
5. Profile backup and moving to another computer
The best way to protect your profile is to save it to a file once in a while. After logging in, you can do it from ‘Export / Import profile’ in the ☰ menu. The post on ☰ My info, profile, help and quit explains it in detail with pictures. On a new computer, just load it right away with [Import profile] on the Log in screen.
Confusing situations when importing a profile
| Situation | What happens |
|---|---|
| The same profile already exists on this computer | A comparison window appears and you choose between ‘Keep this PC’s’, ‘Replace with file’ and ‘Cancel’. |
| The file you are loading holds older records | A warning appears. If you replace it, your score and HP go back to their earlier state. |
| A different profile with the same nickname exists | You are asked to enter a new nickname. |
6. Quitting in the middle of a round lowers your score
This is an important note about profiles and scores. If you try to close the window in the middle of a round where the opponent has called 1 Go or more, a confirmation window warns that your score will be reduced. If you quit anyway, 3 times the expected score is subtracted from your score (not from your HP). If the game closes suddenly, the next time you log in a ‘The game closed unexpectedly last time’ notice appears and the same deduction applies. For details, see the ‘Quit game’ part of the ☰ menu post.
